Business FAQ

1What is Ontario Electronic Stewardship (OES)?
Ontario Electronic Stewardship (OES) – an industry-led, not-for-profit organization that operates the regulated recycling program in Ontario. We ensure that end-of-life electronics are handled in a safe, secure and environmentally-sound manner.
2How is the program funded?
OES is funded through Environmental Handling Fees (EHF) that are applied on the sale of all new electronic products regulated in. It’s not a tax, nor is it a refundable deposit. The EHF on each item in the program is based on the actual cost to recycle the materials contained in the product. All program revenue is used for the collection, transportation and responsible recycling of end-of life electronics as well as program administration.
3Is the EHF a tax?
No, the fees you pay when purchasing regulated electronic products are industry levied and used to fund the responsible recycling of unwanted electronics through the Ontario Electronic Stewardship (OES) program.
4How does OES ensure that electronics are recycled responsibly?

OES is committed to recycling end-of-life electronic products collected through our network of drop-off locations in a responsible manner. OES only works with recyclers who have been verified under the national Electronics Recycling Standard (ERS), which was designed by the electronics industry to ensure that end-of-life-electronics are managed in a safe and environmentally sound manner.

This means that all OES verified recyclers must be actively processing material that is entrusted to them by OES. Further, our Recycler Qualification Office (RQO) verifies the recyclers against the ERS requirements. This ensures that recyclers are maintaining appropriate environmental, health and safety controls, and are properly handling all materials. For more information, visit www.RQP.ca

5If I return my end-of-life computer, how do I know my personal information will not be seen or stolen?

Consumers and businesses are responsible for ensuring that all personal data is removed from their electronic devices prior to bringing them to one of our drop-off locations. If you are unsure how to do this, contact your manufacturer for more information. While OES requires that all of our recyclers protect data on electronic products from unauthorized access or theft, it is your obligation to protect your personal information. OES does not accept liability for data or any other digital content that is left on electronic products collected at our drop-off locations.

For more information on how to prepare your device for recycling, visit: http://epsc.ca/how-to-prepare-your-device-for-recycling

6Where will my electronics go?
OES manages end-of-life electronics according to the highest environmental standards at every stage of the recycling process. Once collected and sorted, items are sent to an OES-approved recycling facility for dismantling and the removal of any substances of concern for proper downstream management. All other materials are separated into different streams to recover such parts as metals, plastics and glass so they can be processed into new products.